Pv99 takes every member's privacy seriously. This document transparently explains how we collect, store, use, and protect your personal information across all aspects of your platform usage.
This Privacy Policy describes pv99's data protection practices and applies to all information we collect through our website, mobile app, and other service channels. Please read it carefully to fully understand your rights.
Pv99 understands that your trust is our most valuable asset. When you register and use the pv99 platform, you entrust us with your personal information — and we never take that responsibility lightly.
This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We are committed to ensuring that all personal data we collect is processed lawfully, fairly, and transparently.
As an online entertainment platform operating in Malaysia, pv99 is required to collect certain information to meet regulatory requirements, including identity verification (KYC) and anti-money laundering (AML) compliance. However, we only collect data that is strictly necessary and nothing beyond that.
Pv99 does not sell, rent, or trade your personal data to any third party for marketing purposes without your explicit consent.
Pv99 collects various types of information depending on how you interact with our platform. Below are the categories of data we collect and their purposes:
| Data Category | Data Examples | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number | Mandatory – KYC verification |
| Contact Information | Email address, phone number, residential address | Mandatory – account communications |
| Financial Data | Bank account number, account holder name, transaction records | Mandatory – payment processing |
| Technical Data | IP address, device type, web browser, operating system | Automatic – system security |
| Usage Data | Game records, betting history, session duration | Automatic – service analytics |
| Verification Documents | Copy of identity card, bank statements, utility bills | Required – AML compliance |
We may also receive information about you from trusted third-party sources such as identity verification agencies and payment service providers, solely for the purposes of verifying your identity and preventing fraud.
Every piece of data we collect has a clear and lawful purpose. pv99 uses your personal information for the following purposes:
All data processing is carried out on a valid legal basis — whether for contract fulfilment, legal obligation compliance, legitimate interests, or with your explicit consent.
Pv99 does not share your personal information with external parties except in the limited circumstances described below. All data sharing is governed by strict data protection agreements.
Pv99 has never sold your personal data to advertisers, third-party marketing companies, or data brokers. Your data is not our product.
Pv99 continuously invests in the latest security infrastructure to ensure your personal data is always protected to the highest standard. Our security approach is layered and comprehensive.
In the event of any security incident affecting your personal data, pv99 is committed to notifying you within the timeframe prescribed by applicable law and taking immediate steps to contain the damage.
Pv99 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain login session security, and understand how the platform is used for continuous improvement.
You can manage and delete cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the pv99 platform.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal data we hold about you. pv99 respects and facilitates the exercise of all these rights:
To exercise any of the above rights, please contact the pv99 support team with a written request. We will process your request within 30 business days. Note: Some requests may be subject to legal requirements that limit our ability to fulfil them in full.
Pv99 retains your personal data only for as long as necessary for the purposes it was collected, or as required by applicable law. Our retention policy is as follows:
Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with pv99's data deletion procedures, which comply with industry standards.
The pv99 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we find that personal data of an underage individual has been collected without knowledge or without adequate age verification, we will take immediate steps to delete that data and close the relevant account.
If you believe that someone under the age of 18 has registered on pv99, please contact our support team immediately so that appropriate action can be taken.
Pv99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. You will be notified of any material amendments via:
We will provide at least 14 days' notice before any amendment takes effect. Continued use of the pv99 platform after the effective date of an amendment constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how pv99 handles your personal data, our team is ready to assist. You may contact pv99's Data Protection Officer through the following official channels:
For formal complaints regarding data protection, you may also contact the Department of Personal Data Protection Malaysia, the regulatory body under the Ministry of Communications and Digital.
Pv99 is committed to resolving all privacy-related complaints transparently and fairly. Your satisfaction and trust are our top priorities.
From the moment you sign up to every transaction you make, protecting your personal data is at the core of every decision we make.
Every bit of data transmitted between your device and pv99's servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions worldwide.
Pv99's identity verification process uses the latest OCR and AI technology to process your KYC documents quickly and securely. Document data is stored with full encryption and restricted access.
Pv99 has never and will never sell your personal data to any third party for advertising or marketing purposes. Your data belongs to you — it is not a product we trade.
Pv99's cybersecurity team monitors the platform around the clock to detect any threats or suspicious activity. Automated alert systems ensure an immediate response to any incident.
All of pv99's data handling practices are designed and audited to fully comply with Malaysia's Personal Data Protection Act 2010, giving you robust legal protection assurance.
Through your pv99 account settings, you can access, update, and manage your personal data. Data deletion or export requests are handled transparently within the stipulated timeframe.
By understanding how pv99 protects your data, you can play with complete confidence. Register now and experience firsthand the difference of a platform that truly puts its members' security first.